FWD HealthFirst provides free medical teleconsultations for customers

FWD HealthFirst provides free medical teleconsultations for customers

The service also entails healthcare services at affordable prices.

FWD Singapore has introduced a new value-added service named FWD HealthFirst, developed in collaboration with MHC Asia.

This service grants FWD protection plan policyholders and their families access to primary healthcare services at preferential rates and offers free teleconsultations.

The partnership aims to ease the 4.2% year-on-year price hike in healthcare, referencing Singapore’s consumer price index figures.

FWD HealthFirst is available to both new and existing customers of FWD protection plans, with no extra charges. Notably, this benefit extends to family members, encompassing spouses, children, parents, and grandparents.

By including family members, FWD intends to safeguard the overall well-being and financial security of customers and their dependents, attending to their insurance needs and beyond.

Through FWD HealthFirst, FWD introduces free medical teleconsultations, enhancing healthcare accessibility.

These virtual appointments, accessible around the clock, connect individuals with experienced healthcare professionals, eliminating the need for physical visits and lengthy waiting times. Additionally, medicine delivery is accessible at preferential rates.

Further, the program offers customers preferred rates for general practitioner (GP) and dental services at over 600 MHC GP and dental clinics. This ensures that healthcare expenses remain manageable.

For instance, a standard GP consultation, typically costing between S$20 and S$55, would be reduced to S$13 through FWD HealthFirst.

By substantially reducing healthcare costs, FWD aims to assist individuals and families to prioritise their well-being without compromising financial stability.

View SBR’s original article here: https://sbr.com.sg/insurance/news/fwd-healthfirst-provides-free-medical-teleconsultations-customers

President’s Certificate of Commendation for Covid-19

President’s Certificate of Commendation for Covid-19

On 18 June 2023, we were delighted to receive The President’s Certificate of Commendation for Covid-19, recognising our significant contributions alongside government agencies and private organizations that played vital roles during the pandemic.

Our efforts were praised for the positive impact we made, and we are proud to have contributed to our nation’s response to Covid-19. Congratulations to all the other recipients who also received this prestigious award!

The President’s Certificate of Commendation for Covid-19 is an award part of the National Awards (COVID-19). These awards acknowledge exceptional public spirit and remarkable contributions to Singapore’s efforts in combating the Covid-19 pandemic.

Find out more about the National Awards for Covid-19 here: https://www.pmo.gov.sg/National-Awards and the investiture here https://www.pmo.gov.sg/Newsroom/Investiture-of-the-National-Awards-COVID-19.

MHC Asia Group Has Been Recognized Under The IoT Healthcare

Singapore’s leading health technology company built teleconsult kiosks with integrated IoT devices during the height of the COVID-19 pandemic.

MHC Asia Group has been recognized under the IoT Healthcare Technology category in SBR Technology Excellence Awards 2022. Now in its fourth year, the prestigious awards programme lauds companies who ride the digital disruption wave with technological innovations that have successfully transformed industries and business models, from merely adapting to the changing needs to going beyond expectations.

The COVID-19 pandemic caught the world by surprise, with its rapid spread putting a heavy strain on the healthcare systems of most countries. Despite stringent protocols enacted early into the pandemic, Singapore was no exception, with a sudden surge of cases in foreign worker dormitories across the country taking the nation by surprise.

This huge influx of infections, which happened relatively early during the pandemic while the country had just entered a lockdown, threatened to overly strain precious healthcare resources that were still in the process of being ramped up.

Recognizing that the biggest problem in the dorms would be effective triaging of cases, as a vast majority of the infected only exhibited minor symptoms, MHC led the initiative to build teleconsult kiosk with integrated IoT devices, greatly reducing the logistics and manpower needed to adequately provide the level of healthcare needed at the various dorms scattered around the country. 

Leveraging existing resources along with easily sourced third-party hardware, MHC provides a timely and cost-effective solution to the problem. In a short period of time, the kiosks were prototyped and deployed at 130 locations around the country.

While the company already had a nascent mobile teleconsult platform in the early stages of being introduced to the mass market, MHC fast-tracked the integration of IoT devices to be compatible with the BetterHealth teleconsult mobile platform, with the focus being on tools to provide an effective evaluation of a patient’s COVID-19 symptoms.

With the data provided from an external thermometer, pulse oximeter, and blood pressure monitor, medical staff would be able to best deliver the appropriate amount of care based on the severity of one’s symptoms.

As there was an urgent need to improve the accessibility of healthcare in the dormitories before further deterioration of the situation, a conscious decision was made to use readily available products already on the market, rather than the development of proprietary devices. This allowed for the rapid deployment of kiosks across the island, with the time from conceptualization to execution taking only a bit over a month as the components could be sourced locally and instantaneously.

All in all, the project met its aims of acting as a timely solution to defuse the situation in these dormitories, by leveraging upon technology to greatly reduce the logistical and manpower resources otherwise required.

With the kiosks in place, teams could be dispatched surgically to aid patients in need of medical attention, rather than the alternative of having a full medical team at every dormitory in Singapore – something that would just not be feasible.

MHC is now looking at further enhancing healthcare accessibility to other communities that traditionally lack 24/7 access, such as factories and out of the way production plants. The health technology company believes that this concept can be expanded to serve humanitarian missions too, with the vision of providing some form of medical care to remote communities around the world.

WorkWell Leaders – Champion Member

Member Recogniton Award – Champion Member

MHC Asia Group is proud to announce that we have been recognized as a Champion Member by WorkWell Leaders.

This award is presented to organisations and leaders who have demonstrated a commitment to create a mentally healthy and thriving workplace for our people as a strategic priority. 

This is part of WorkWell Leader’s mission to effect structural and sustainable change in workplace mental health by changing workplace culture through leadership interventions and systemic influence, improving capability to support mental health challenges and increasing capacity for care and intervention for employees with mental health challenges.

 

 

#1 for the Best Health Screening Centre

Level 15 of MHC Medical Centre (Amara)

#1 for the Best Health Screening Centre   

MHC Asia Group is honoured to be one of the Best Health Screening Centre featured by BestinSingapore and MoreBetter Singapore.

Our newly opened flagship medical centre is located in the middle of Singapore’s bustling city, consisting of 2 spacious floors at Level 14 & 15 dedicated to both corporates and individuals’ healthcare needs.

A one-stop health & wellness centre, newly renovated with numerous consult rooms, lounge areas and state of the art health screening facilities to provide a relaxing and comfortable health check experience.

The 15th floor of MHC’s flagship medical centre, MHC Prestige, is equipped with an exclusive customer lounge, large pantry with a wide selection of coffee and tea, VIP lounge, VIP pods, Imaging Centre as well as a treadmill room to cater for all your health requirements – allowing you to experience a more private and exclusive health check journey with us.

MHC also has a wide variety of health screening packages available from personal to prestige packages, each designed to detect the most common diseases and conditions based on your gender and age group and, we are passionate about your health and well-being in order to optimise your health outcomes.

Click below to view our feature!

Level 14 of MHC Medical Centre (Amara)
Level 15 of MHC Medical Centre (Amara)