Contact Us

Feel free to contact our Corporate HQ for any questions or enquiries

Address

MHC Asia Group Corporate HQ
        #02-13, 1 Commonwealth Lane
        One Commonwealth
        Singapore 149544

Tel: (65) 6774 5005

Fax: (65) 6774 5115

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  • About our services and rates
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    • Claim Matters
    • Join MHC Panel
    • Click Here.
    Payment Matters (for existing clients & clinics only)
    please click here.
    Health Screening
    Find out more about available health screening services and packages at
    MHC Medical Centre (Amara).
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    If you have any opinions or feedback you'd like us to know about,
    please Click Here
    Personal Data Protection Act (PDPA)
    For any enquiry relating to personal data protection,
    please contact us at dpo@mhcasiagroup.com.

    FAQs

    Got a Question?

    View some of our most frequently asked questions here.

    MHC Programme & Panel Clinics

    We are able to customise different tiered benefits. Programme that are possible include cap per visit, annual cap, annual combined with per visit cap, copayment etc.

    Annual cap can be decided by your company. We will set up all the benefit programme in our system. Your staff are to present the MHC card together with their NRIC/FIN at the panel clinics upon registration to enjoy a cashless visit within their entitlement.

    Invoicing to your company is once a month as per your utilisation.

    If you are an existing client, you can use the clinic locator function on our mobile applications to view the clinics available to you.

    HR may download the latest monthly clinic listing for Pre-Employment/Work Permit checkups via www.mhcasia.net/mhc

    MHC does not have a designated list of X-ray centres. Upon confirmation that member is entitled to X-ray coverage, clinics are to send the patient to the nearest X-ray facility.

    System Login & Card Request

    You can use the userid and password issued to you to log in at www.mhcasia.net/mhc

    Only authorised personnel are allowed to reset passwords. Please write to enquiries@mhcasiagroup.com using your official HR email address for password reset.

    Matters at Clinic

    This could be due to the following reasons:

    • The employee benefit scheme has not started
    • Server may be down at time of use

    Please notify your HR if the problem persists.

    Amounts that are collected in cash from the patient fall outside of the system and will not be governed by corporate rates that had been preset in the system.

    Cash may be collected due to the following reason(s):

    1. Medication / Condition falls under Standard Exclusions eg. Aesthetics, Supplements etc
    2. Medication deemed not necessary for patient at point of visit eg. self-requested travel medication or standby / preventive purposes
    3. Company / Policy does not cover for surcharges
    4. Patients exceeded their entitlement eg. Cap per visit, Annual Limit
    5. Patient’s scheme has a co-payment factor

    MHC Clinic Network App

    For iPhone users, please download the App here.
    For Android users, please download the App here.

    You will need to use the Setup Assistant to complete your account details. After this is complete, you will be able to use all of the functions.

    Before dependants can use the eCard, the main holder of the eCard (employee) must have successfully activated his/her eCards first.

    Weight Management

    The injected medication is approved for weight management as an adjunct to diet and exercise. It belongs to a group of medications known as glucagon-like peptide-1 receptor agonist (GLP-1 receptor agonist), also known as incretin mimetics. This medication is very similar to a GLP-1, a hormone that occurs naturally in the body which is released in response to food intake and acts as a physiological regulator of appetite and digestion.

    GLP-1 that is produced by our body is rapidly broken down, resulting in a short half life of less than 2 minutes. The injected medication mimics GLP-1, but is much longer lasting, with a half life of about 13 hours when injected. Because of its long half life, it can act on the GLP-1 receptor for longer, exerting its physiological effects.

    GLP-1 receptors can be found in several organs, including the brain, pancreas, gastrointestinal tract, heart, vasculature and kidneys. The injected medication works by binding to the receptors in the arcuate nucleus of the hypothalamus in the brain, where it stimulates satiety and inhibits hunger neurons. Because of this, you eat less, leading to weight loss.

    To find out more details of this injected medication, please consult with our doctors during your first consultation.

    If you are obese, or overweight with weight-related medical problems (such as high blood pressure, high cholesterol, or type 2 diabetes), this medication can help with weight loss, and keeping the weight off. This medication is meant to be used alongside diet control and exercise.

    This is an injectable medicine usually given once per day. It is injected under the skin at any time of the day (usually in the morning), with or without a meal. There are a variety of places you can inject, but most commonly, it is injected into the skin around the abdomen. It comes in a prefilled injection pen with disposable needles. The doctor will teach you exactly how to inject this medication, and to use a different spot to inject each time.

    If you are currently on insulin for treatment of Diabetes, this medication may not be suitable for you. The safety of this medication has not been studied when taken with other prescription, over-the-counter, or herbal weight-loss product. It is not known if this medication can be used safely in people who have had pancreatitis.

    This medication is not recommended for use in children. The safety of this medication has not been evaluated in the specific treatment of Type 2 Diabetes (even though another medication known as Victoza has the same active ingredient).

    The most common side effect of this medication is gastrointestinal and can include nausea, diarrhoea, constipation, vomiting, abdominal pain and flatulence. Some patients may get headaches, low blood sugar, dizziness, fatigue or changes in taste as well. It is generally well tolerated and doctors will gradually increase the dose over a few weeks to minimize risk of side effects.

    Besides injected medication, there is also an option for oral medication.

    However, Diet control and exercise are the mainstays of treatment for weight loss, with medication meant to be used as an adjunct to both.

    The main drawback of the injection treatment is that you need to inject the medication under the skin daily/regularly during the treatment period, while other weight loss medications are typically in the form of oral tablets. In terms of the pros, the injection treatment can be a more effective tool in weight management as compared to oral medications. In addition, the injection treatment comes with fewer side effects compared to oral medication.

    During the initial consultation, our doctors will conduct a medical check to determine if you are suitable for this Weight Management Programme and discuss treatment options that are suitable for you.

    If you are interested to find out more about the MHC Weight Management Programme, book an appointment today.

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