Telemedicine

Video consult a health professional from the comfort of your home. Available 24 hours a day, 7 days a week.

Discover BetterHealth

With GP, GP+, Mental Wellness and Nutrition services available, we provide the right care, at the right time.

Delivered through our in-house apps, Telemedicine offers a service that is:

Affordable

Fast

Able to obtain MC, medications, referral letters, memos etc. from the comforts of home

Available on iOS and Android

Licensed by MOH

Fully registered and licensed Doctors by the Singapore Medical Council

Telemedicine Services

GP

Mental Wellness

Dietetics and Nutrition

Post health screening consultations

FAQs

Common presenting complaints include but are not limited to:

1. Cough, runny and sore-throat
2. Headache
3. Rashes and skin conditions
4. Musculoskeletal aches and strain
5. Gastrointestinal problems. E.g. diarrhoea, gastric reflux, indigestion and bloating
6. Women’s health. E.g. menstrual cramps/disorders, contraception, infections
7. Stable chronic conditions, medication refills etc.

This list is non-exhaustive. Please do feel free to call in to our doctors and we will assess you accordingly. In the event that telemedicine is not suitable for you, we will advise you regarding the follow-up steps.

If the doctor judges that the condition is not treatable via telehealth, he will end the session and waive all charges. Our doctors will also recommend you to visit the nearest clinic or hospital (if required) for a more thorough examination.

Under MOH telemedicine guidelines, all MCs (including digital) are legitimate as long as they are issued by SMC-registered doctors. As the MC is a computer-generated MC, the doctor’s signature is not required. The doctor’s name and MCR number are stated on the Digital MC as a form of authenticity.

A valid debit/credit card will be required to begin a teleconsult with a Doctor. A debit/credit card will also be required for any delivery charges, along with other services such as the in-app marketplace.

You can select delivery to a designated location or self pick-up at:

MHC Medical Centre (Amara)
100 Tras Street, #14-01, 100AM, Singapore 079027
Pickup Times: Monday to Friday 9am-4.30pm; Saturday 9am-12pm
Closed on Sundays & Public Holidays

MHC Medical Centre (Novena)
10 Sinaran Drive, #09-10, Novena Medical Centre, Singapore 307506
Pickup Times: Monday to Friday 9am-4.30pm
Closed on Weekends & Public Holidays

Disclaimer

1.

Telemedicine is not suitable for urgent or life-threatening conditions including but not limited to, chest pain, shortness of breath, severe abdominal pain, loss of consciousness, severe vomiting, trauma, bleeding etc.

2.

All content in this publication is for informational purposes only. It does not constitute any form of clinical care nor is it intended to be a substitute for professional medical care. Please speak to our healthcare providers if you have any questions pertaining to your healthcare.

Telemedicine