Telemedicine
Discover Better Health
With GP, Mental Wellness services available, we provide the right care, at the right time.
MHC‘s Telemedicine service helps to extend the level of care one can receive from the comforts of their homes with Online Telemedicine Consultation. We seek to expand our breadth and depth of care down the line with top-notch Telemedicine Consultation Services.
Delivered through our in-house apps, Telemedicine offers a service that is:
Affordable
Fast
Able to obtain MC, medications, referral letters, memos etc. from the comforts of home
Available on iOS and Android
Licensed by MOH
Fully registered and licensed Doctors by the Singapore Medical Council
Telemedicine Services
GP
- 24/7 primary care
Mental Wellness
- Counselling
- Psychology
Post health screening consultations
- Post health screening consultations from home
- Able to obtain medications and referrals
FAQs
Common presenting complaints include but are not limited to:
1. Cough, runny and sore-throat
2. Headache
3. Rashes and skin conditions
4. Musculoskeletal aches and strain
5. Gastrointestinal problems. E.g. diarrhoea, gastric reflux, indigestion and bloating
6. Women’s health. E.g. menstrual cramps/disorders, contraception, infections
7. Stable chronic conditions, medication refills etc.
This list is non-exhaustive. Please do feel free to call in to our doctors and we will assess you accordingly. In the event that telemedicine is not suitable for you, we will advise you regarding the follow-up steps.
If the doctor judges that the condition is not treatable via telehealth, he will end the session and waive all charges. Our doctors will also recommend you to visit the nearest clinic or hospital (if required) for a more thorough examination.
Under MOH telemedicine guidelines, all MCs (including digital) are legitimate as long as they are issued by SMC-registered doctors. As the MC is a computer-generated MC, the doctor’s signature is not required. The doctor’s name and MCR number are stated on the Digital MC as a form of authenticity.
A valid debit/credit card will be required to begin a teleconsult with a Doctor. A debit/credit card will also be required for any delivery charges, along with other services such as the in-app marketplace.
Medication will be delivered to a destination of your choice.
We charge a consult rate of $20/consult. Delivery fee is waived. GST, surcharges (where relevant) and medication fees will be applied , if applicable.
Please do seek medical attention in person at your nearest medical clinic, hospital or Emergency Department. You may dial 995 for ambulance services in the event that you require emergency help.
No. We are only able to provide medical care for patients located in Singapore.
Disclaimer
1.
Telemedicine is not suitable for urgent or life-threatening conditions including but not limited to, chest pain, shortness of breath, severe abdominal pain, loss of consciousness, severe vomiting, trauma, bleeding etc.
2.
All content in this publication is for informational purposes only. It does not constitute any form of clinical care nor is it intended to be a substitute for professional medical care. Please speak to our healthcare providers if you have any questions pertaining to your health or our Online Telemedicine Consultation service.
MHC Asia Group Pte Ltd via its following clinical entities, comprising MHC MEDICAL CENTRE (AMARA) (100 TRAS STREET #15 -01/02/03 SINGAPORE 079027, TEL: 63976568) holds respective, duly approved outpatient medical service licenses for the remote mode of service delivery (MOSD) to provide Telemedicine care.
Do note that the mental wellness services, if any/applicable, are not regulated by Ministry of Health of Singapore (“MOH”). The provision of the telemedicine services by the para-counsellors, counsellors and psychologists via this platform are not regulated by MOH and are separate from the licensed outpatient medical service provided by the telemedicine platform / provider who holds an outpatient medical service license. The services provided shall not be used to make a diagnosis or to replace or overrule a qualified health care provider’s judgment. Users should not rely on this online platform for emergency medical treatment. The services provided via this platform are not intended to be a substitution for professional medical advice, diagnosis or treatment. Always consult with a qualified and licensed physician or other medical care provider and follow their advice without delay.